Frequently Asked Questions

Fill out the form on our website or call Ray directly. Provide the year, make, model, mileage, and condition. Ray will contact you quickly with a real number.

Ray typically responds within 2–4 hours during business hours. Many inquiries get same-day responses.

None whatsoever. Get the offer, think about it, and decide on your own terms.

Year, make, model, mileage, and an honest description of the condition. VIN is optional but helpful. Photos speed things up. That's really it.

Cars, trucks, SUVs, and vans of all makes and models. Any year.

Yes. Non-running, flood-damaged, wrecked, or high-mileage — Ray will make an offer. Be upfront about the condition for the most accurate quote.

In most cases, yes. A clean title makes the process simplest. If you have a salvage, rebuilt, or missing title, contact us — there are often options available, especially for non-running vehicles.

Yes. We handle lien payoffs regularly. We coordinate with your lender to pay off the balance, and you receive whatever remains above that amount.

Any condition. Excellent, good, fair, poor, or non-running — Ray evaluates all of them honestly.

Yes. Ray comes to you — your home, office, or any location in the Memphis metro area at no extra charge.

Usually 10–15 minutes. Ray does a brief walk-around to confirm what you described.

Ray may adjust the offer, but he'll always be transparent about it. No surprises and no pressure.

From first contact to cash in hand, most deals complete within 24–48 hours. Many are done the same day.

Cash at the time of the transaction. No checks, no bank transfers, no waiting.

Zero. Ray's offer is the amount you receive. No commissions, no transaction fees, no deductions.

Ray handles the title transfer and all related paperwork. You just need to sign the title over.

After the sale, you can cancel your insurance and inform the DMV. Ray handles the title transfer on his end.

All of the greater Memphis metro — Memphis, Bartlett, Germantown, Cordova, Collierville, Southaven, Horn Lake, Olive Branch, West Memphis, and Millington.

Possibly. Contact Ray directly to discuss trade situations. It depends on the vehicle and pricing, but Ray is always open to a conversation.